Teaching remotely at ASU

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The ASU Experience Center is open 24/7, 365 days a year. If you have questions or need support, get in touch now.

ASU updates on COVID-19

View university announcements, updates and additional information on COVID-19.

As ASU continues to monitor COVID-19, the university has transitioned from in-person teaching and learning to remote options. The university’s primary goal is the continuation of classes and the commitment to high-quality delivery of learning, so that all students can progress toward their academic goals uninterrupted.

Faculty expectations

  • Faculty can teach their classes through two modalities:
    1. Live video conferencing via Zoom. In this option, you will hold your class at its normally scheduled day and time (i.e., synchronous teaching). Do this now by logging in to My ASU and clicking on the link at the top labeled: Your Personal Meeting ID
      • If you do not sign in to your Personal Meeting ID, students will be unable to sign in to your class.
      • If you choose to teach via Zoom, it is required that you take this step immediately.
    2. Digital delivery using CanvasIf needed, pre-recorded lectures may be posted to Canvas. Zoom is not required and class would not need to meet at its regularly scheduled day and time (i.e., asynchronous teaching).
  • Some courses that require face-to-face instruction may continue in person. Faculty teaching in labs, performance-based classes and studios will be notified by your dean with instructions on how you should deliver your class.
  • Faculty must inform their students about how to attend class by Friday, March 13 at 3:00 pm (Arizona time).
    • Faculty are invited to use the following email templates to communicate their plan to students.
  • Faculty are strongly encouraged to send a follow-up email to students reminding them of your class plan either 24 hours before class meets or after the first virtual class meeting to help ensure that all students are aware of the plan.
  • View the full FAQ for how to navigate and continue teaching remotely here.
  • Access the Remote Teaching for Instructors Course in Canvas.
  • Access the ASU Faculty Online Center for more tips and tutorials.

 

Think of Zoom, Canvas and Slack as your go-to tools to make all aspects of learning happen remotely:


Instructions for teaching via Zoom

Zoom makes holding live (synchronous) classes and meetings remote possible. As ASU's centrally supported, easy-to-use video conferencing platform, Zoom provides high-definition, interactive collaboration tools and telephone conferencing to use for hosting your classes.

Access and launch Zoom directly from My ASU: Click on your Zoom personal meeting link (as pictured below), and then enter your ASURITE UserIdFor more information, view the Zoom guide for faculty and Zoom best practices for classroom management.

In the event of circumstances requiring remote instruction, all faculty and students will be able to quickly access their classes’ Zoom links in My ASU, as shown below.

uto emergency screen

Securing your personal meeting link

It’s recommended that you set your personal meeting ID to not allow students to join the class before you and/or to create a waiting room for them. This will also prevent students from accessing your class link while you’re using it for another class. After you’ve tested your link from My ASU, you can log in to asu.zoom.us, select Meetings > Personal Meeting Room from the menu on the left to disable the “Join before host” setting, and “Enable waiting room” as shown in the image the below.

 

 

The “Attend Remotely” button in My ASU is generated using instructors' Zoom Personal Meeting ID (PMI). PMIs are persistent, unchangeable meeting IDs, similar to telephone numbers. If you choose to create a unique meeting ID for your class, you should communicate that to students. 

Tips:

  • Test your audio, video and equipment well before the start of class, and do not conduct these tests from a classroom. If you experience a low bandwidth signal, shutting off your video will help. If you experience connectivity issues, there are call-in number options (including international).
  • Share your screen to show slides or other materials, and ask students to share their screens to present.
  • Annotate and mark on the screen, or draw on a whiteboard.
  • Break your class into groups for discussions or projects using the breakout rooms feature.
  • Use the chat feature to answer questions or share learning resources.
  • Record your class so students can review materials.
  • Poll your students to check for understanding.
  • Host virtual office hours and meet with students and engage with small groups or project teams.
  • Make your Zoom cloud recordings available via your ASU Dropbox account
  • For improved accessibility for students with disabilities:
    • If you annotate something, describe your notes verbally as you make them.
    • Describe objects and text on your screen when you share it.
    • Provide links to web pages or an accessible version of any documents and files.
    • Speak into the camera for students who lip read.
    • The DRC is working with students to arrange sign language interpreters for Zoom sessions. Please allow their video to not be muted.

Teaching and managing classes in Canvas

ASU's Canvas learning management system makes it easy to host recorded lectures and facilitate instruction remotely, including course announcements, assignments, discussions, quizzes and exams, and grading. 

Getting started with Canvas

If you do not already have a Canvas shell for your course(s), please visit the ASU+Canvas: Quick Start Guide. This interactive guide includes brief videos for:

New to Canvas or teaching remotely? Take the ASU Canvas Course Tour to get acquainted. [7: 04 minutes]

Tips:

  • Access the Getting Started with Canvas Guide.
  • Post announcements (written or recorded) to communicate with your entire class. Recommend to students that they check their notification settings to allow for copies of announcements to be forwarded to their email address.
  • Create a discussion board to keep the lines of communication open with students while hosting course discussions.
  • For improved accessibility for students with disabilities, follow the tips in the section "Accessibility within Specific Canvas Features" on the Accessibility within Canvas page. To create accessible materials and Canvas pages, see Accessibility Quick Tips.

Collaborate with your students in Slack  

Slack is ASU’s collaboration hub that enables real-time communications and connections in a searchable platform for learning, messaging and content sharing. Every course at ASU can have its own dedicated Slack channel, or workspace, in the ASU Community. Instructors can request course workspaces here. Slack has hundreds of app integrations at ASU, including Zoom and Outlook, to enable you to launch instant meetings and more.

Tips:

  • Reference the Slack 101 guide to get started with key features.
  • Invite your students to the course Slack channel, and be sure to reference it during any classes hosted in Zoom by sharing your screen and giving a virtual tour. Post about it in your Canvas announcements.
  • When making a post, ask your students to respond directly via the thread functionality, rather than making a new post, to keep discussions organized and easy to reference.
  • Make yourself available via Slack office hours for live chats with students.
  • Integrate the Outlook app and a host of other available apps to reduce the number of tools and windows you have to run at once.
  • For improved accessibility for students with disabilities, describe any images or graphics you upload. Only share videos that have captions.

Communication with students

As described above, once you have chosen your teaching modality, it is important to communicate with your students about your plan. Recommended email templates can be found here

It is important to remind students that campus may remain open while teaching transitions to remote modalities. It is recommended that faculty remind students that they can still access in-person resources like advising, tutoring and first-year success coaching. 

Additionally, campus resources like residence halls, dining services, campus health centers and the library may remain open. 

If any of these resources pause operation, the ASU community will be alerted.

Textbook access

If students are unable to access textbook materials required for your course, please review and share instructions for accessing no-cost digital textbooks.

Dual factor and VPN connection: If you need to connect to network drives or services, take a look at support pages to connect to VPN services using DUO two-factor authentication.

 

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24/7 support from the ASU Experience Center

The ASU Experience Center is open 24/7, 365 days a year. If you have questions or need support, get in touch now.

ASU updates on COVID-19

View university announcements, updates and additional information on COVID-19.

Best practices

Please do:

  • Do: Maintain the scheduled time and day that your class meets. This ensures that students who attend your class do not need to adjust their schedules to participate.
  • Do: Contact your students prior to the campus closure date at least twice. Be clear with your instructions on how you will use Zoom, Canvas or Slack to manage your class. On the day prior to the official closure, send a reminder email or message to ensure that all students received the instructions. 
  • Do: Download all platforms you plan to use on multiple devices in case one of your devices malfunctions during instruction. 
  • Do: Test out your equipment and your hosting location with colleagues and solicit their feedback on your setup. Be open to ideas and be willing to share tips with colleagues who are seeking advice.
  • Do: Reach out individually to students who were previously attending on-campus classes but are missing virtual classes. This may be a sign they are experiencing accessibility or other challenges.
  • Do: Ask your students how you can help them during the transition. Students may have additional challenges that amplify during times of stress or uncertainty. Be helpful and direct them to advising, counseling or any other student support services if needed.
  • Do: If you have questions about making your remote instruction accessible or about accommodations for students with disabilities, please visit the DRC website, email DRC@asu.edu or call 480-965-1234.

Please do not:

  • Do not: Hold a class via Zoom on a day or time that your class does not normally meet, or extend class time beyond scheduled hours. 
  • Do not: Change the syllabus, grading structure or expectations of the course unless absolutely necessary. 
  • Do not: Change assignment deadlines, test dates or finals schedule unless absolutely necessary.
  • Do not: Make any changes that impact the amount of work and study time required of students and TAs.
  • Do not: Ignore expressed student needs (e.g., advising, counseling services, financial aid, etc.) that fall outside your immediate duties as a teacher.