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While all faculty and staff within the university community seek to facilitate matters, the following individuals have been designated to serve as ombudspersons (impartial fact-finders and problem-solvers). They have no power to reverse or change decisions but with conciliation skills help to expedite the process. Faculty, staff and students may bring their concerns to the ombudsperson designated to assist them (see below), regardless of college or campus.
The university ombudsperson is appointed by the president. The university ombudsperson chairs the Ombudspersons Committee and provides an annual report to the president. The university provost appoints all other ombudspersons, who serve as a committee of the whole in forming the Ombudsperson Committee. The Ombudspersons Committee is directed by ACD 509-01 University Ombudsperson Committee Guidelines. Relevant links are ACD 509-02 Grievance Policies and Procedures for Faculty, ACD 509-03 Grievance Policies and Procedures for Academic Professionals, and P20 Procedures for Resolving Complaints of Unlawful Discrimination.
Downtown Phoenix campus
Appointed by University Senate: